General Terms & Conditions
This is an important section of the site explaining the terms and conditions you are agreeing to when you use and/or shop from the Firstaidaware.ie website (the ‘Website’).
Unless otherwise specified, the materials on this Website are directed solely at consumers who access this Website from the Republic of Ireland. First Aid Aware does not represent that any product referred to in the materials on this Website is appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.
Any contract between you and First Aid Aware, whether for use of the Website or in relation to the purchase of products or services through the Website will be governed by the laws Irish Legislation and all parties submit to the non-exclusive jurisdiction of the Irish Courts.
Any contract will be communicated in English.
Where we refer to ‘best selling’ products on the Website, it is based on the number of products First Aid Aware has sold online during the last 7 days. Where a product is labelled ‘best-selling’, it means First Aid Aware sales of it have exceeded all others in the particular product list or search field it features in. A ‘top rated product’ is a product with the highest star rating based on ratings and reviews made by our customers. Our ‘new products’ highlight the most recently launched products on the website. Our ‘featured products’ are those we have chosen to highlight and ‘our favourite’ products are our favourites out of those sold on the Website.
We have taken every care in the preparation of the content of this Website, however we cannot guarantee uninterrupted and totally reliable access to this Website, and so therefore cannot guarantee that the information will always be completely up to date and free of mistakes. To the extent permitted by applicable law, First Aid Aware disclaim all warranties; express or implied, as to the accuracy of the information contained in any of the materials on this Website and will accept no liability for any loss or damage arising as a result of problems with access, First Aid Aware shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this Website.
Certain (hypertext) links in this Website may lead to other websites, which are not under the control of First Aid Aware. When you activate any of these you will leave the Website and First Aid Aware has no control over and will accept no responsibility or liability for the material on any website which is not under the control of First Aid Aware.
We may make software owned or operated by third-party companies available to you. You must only use this software in accordance with the terms and conditions imposed by the third-party provider.
Your correspondence or participation in promotions, or business dealings with advertisers found on or through the Website, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertisers. You agree that we shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings, or as the result of the presence of such advertisers on this Website.
The exclusions of liability set out in these terms and conditions shall not apply to any damages arising from death or personal injury caused by the negligence of First Aid Aware, or any of their employees or agents. These terms and conditions shall be governed by and construed in accordance with Irish Law. If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
First Aid Aware reserves the right to alter these terms and conditions from time to time by posting new terms and conditions on this Website.
All brand names, product and service names and titles and copyrights used in this site are trademarks, trade names, service marks or copyrights of their respective holders. No permission is given by First Aid Aware for their use by any person other than the said holders and such use may constitute an infringement of the holders’ rights.
All designs, text, graphics and their selection and arrangement on this Website are the copyright of First Aid Aware or its content providers. Permission is granted to users to electronically copy or print portions of this Website for your own personal, non-commercial use. Any other use of materials on this site without First Aid Aware prior written consent is strictly prohibited.
Acceptance of Orders
Working with industry-leading secure payment processors, we validate your order and credit or debit card details you submit to us before your order can be accepted. Once that has been done, we will acknowledge that your order has been received by sending an e-mail to the e-mail address you provide in your registration form.
Your order is then subject to further validation checks we may choose to make. If your order passes our validation checks we will send you an order confirmation email, this is our acceptance of your order and it brings into existence a legally binding agreement between you and First Aid Aware for the purchase of the products.
First Aid Aware reserves the right to restrict the number of items available for sale to any individual customer. All orders are subject to availability. If your order cannot be fulfilled we will cancel the items we cannot supply and supply the others. We will charge you for what we supply.
How Products may be Packed
If your order contains more than one product, First Aid Aware will endeavour to pack the items in as few parcels as reasonably possible. The number of parcels will depend on a variety of factors including the size, shape and weight of the products. Packing items in more than one parcel may result in a delay in your order being ready for collection.
We accept payment by most major credit or debit cards. Payment will be debited from your account before the dispatch of your purchase.
All credit and charge card holders are subject to validation checks and authorisation by the card issuer. We may submit your orders to Data Cash Fraud Services who securely review orders on behalf of First Aid Aware.ie to eliminate fraud and safeguard our customers’ transactions. Orders can only be delivered to Republic of Ireland addresses.
First Aid Aware has made every effort to reproduce colours on the Website as accurately as possible. However, different computers and mobile devices reproduce colours in slightly different ways, and so exact colour matches are not guaranteed, this means that the colours of products may differ from what you see on the screen.
If you are not satisfied with the colour of the item you have ordered, we operate a returns policy (please contact us directly for more information).
First Aid Aware has taken great care to ensure prices are accurate. Prices may change over time, so if you use your shopping list within ‘My account’ as a way of re-ordering items, prices on your previous order may no longer be valid. However, the correct prices will be applied when you select an item from the shopping list and add to your current basket. All prices include ROI VAT where applicable. Promotions and prices you see in First Aid Aware stores, whether in Republic Of Ireland or elsewhere do not apply to prices on the website, and vice versa.